Jump to Navigation

Privacy Policy

This privacy policy applies to information collected online from users of this website. In this policy, you can learn what kind of information we collect, when and how we might use that information, how we protect the information, and the choices you have with respect to your personal information.

What personal information is collected through this website and how is it used?

We collect information about our users in three ways: directly from the user, from our Web server logs and through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don't share any of the information you provide with others, unless we say so in this Privacy Policy, or when we believe in good faith that the law requires it.

User-supplied information: If you fill out the contact form on this website, we will ask you to provide some personal information (such as e-mail address, name, phone number and state). We only require that you provide an e-mail address on the contact form. Further, if chat is available through this site, you may be asked to provide information if you participate in an online chat. Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Security Number; date of birth; drivers license number; or credit card, bank account or other financial information) (collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.

Information that you provide to us through the contact form or an online chat will be used so that we may respond to your inquiry. We may also use information you provide to us to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below.

Web server logs: When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our sites. The servers automatically capture and save the information electronically. Examples of the information we may collect include:

  • your unique Internet protocol address;
  • the name of your unique Internet service provider;
  • the town/city, county/state and country from which you access our website;
  • the kind of browser or computer you use;
  • the number of links you click within the site;
  • the date and time of your visit;
  • the web page from which you arrived to our site;
  • the pages you viewed on the site; and
  • certain searches/queries that you conducted via our website(s).

The information we collect in web server logs helps us administer the site, analyze its usage, protect the website and its content from inappropriate use and improve the user's experience.

Cookies: In order to offer and provide a customized and personal service, our websites and applications may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer's hard drive. We use cookies to help remind us who you are and to help you navigate our sites during your visits. Cookies allow us to save passwords and preferences for you so you won't have to re-enter them each time you visit.

The use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you receive a cookie, or to refuse to accept cookies. You should understand that some features of many sites may not function properly if you don't accept cookies.

How is personal information protected?

We take certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Who has access to the information?

We will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

  • to agents, website vendors and/or contractors who may use it on our behalf or in connection with their relationship with us;
  • if we are unable to assist with your matter, but know an unaffiliated attorney or firm that may be able to help you, we may refer you and share information you provided us with that party; and
  • as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another firm or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

How can I correct, amend or delete my personal information and/or opt out of future communications?

You may opt out of any future contacts from us at any time. Contact us via the phone number, contact form or mailing address on our website at any time to:

  • see what data we have about you, if any;
  • change/correct any data we have about you;
  • ask us to delete any data we have about you; and/or
  • opt out of future communications from us.

If you have any additional questions or concerns about this privacy policy, please contact us via the phone number, contact form or mailing address listed on this website. If our information practices change in a significant way, we will post the policy changes here.

Effective March 1, 2012

Connect with your injury and disability lawyers. Ralph Brown & Associates Determined Lawyers Taking Care of You

Ralph Brown & Associates
9700 Westland Drive, Suite 103
Knoxville, TN 37922
Phone: 865-329-6993
Toll Free: 877-250-2674
Fax: 865-539-0886
Map and Directions

Maryville Office
204 South Washington Street
Maryville, TN 37804
Phone: 865-329-6993
Toll Free: 877-250-2674
Map and Directions

View Our Media
Client Testimonials
  • "I feel like the people at Ralph Brown and Associates treated me with respect. I have recommended them several times already since my accident."
    --D. Jones
  • "I found Ralph Brown and Associates to be very professional. They were very caring and courteous to me. I was very happy with the settlement I received. I would highly recommend Ralph Brown and Associates."
    --D. Miller
  • "Ralph Brown & Associates fought very hard for me against the insurance company. Ralph Brown & Associates sped up the case, and I didn't have to do anything. RB & Assoc. were very honest."
    --T. Hitch
  • "Ralph Brown & Associates was very quick; it was handled within a couple of months and settlement was more than fair. Ralph Brown & Associates were wonderful. They fought for me to get what I deserved and more."
    --N. Bowen
  • "Ralph Brown & Associates took over everything; we had to do very little. We couldn't do it on our own."
    --M. Baker
  • "Ralph Brown & Associates took absolutely wonderful care of our family. They went beyond the call of duty. They took a lot of time and patience to help me and my family. We got more than I expected."
    --J. Rudd
  • "Ralph Brown & Associates were very courteous to me. They took an interest in my case. They kept in touch with me. I was very pleased with their service."
    --C. Hembree
  • "Ralph Brown & Associates have treated me very professionally and very caring. I didn't have to worry about a thing; I just turned it all over to them. They did a very thorough job."
    --D.Meyer
  • "I was well pleased with the way they handled everything and the settlement they got me. They are truthful and honest. I would advise anybody to use Ralph Brown & Associates."
    --Z. Brock
  • "Ralph Brown & Associates did a great job in getting me a fair compensation. They fought really hard in getting me a good settlement. They got the bill collectors off my back, and looked out for my best interest. They really took care of me."
    --J. Knight